Shipping & Return


SHIPPING AND RETURN POLICY

Please allow 1-3 days to process your order.  The shipping cost for your order is based on the weight of the selected product and the delivery location. Once shipped, you will receive an email with the tracking information provided by the selected shipping method.  Please note that some USPS first class mail may not have a tracking number.

We want you to be 100% happy with your order.  Should your online purchase not meet your expectations, you may notify us by email within seven days of receiving your item, then return it in its original packaging and condition within the seven day return period. We will then issue you a full refund, exchange, or credit.  You will be responsible for return shipping costs.

The shipping carrier is responsible for the delivery of your package.  We are not responsible for lost or stolen packages.  In the event of a lost or stolen package, all inquiries must be directed to the carrier.  We cannot issue a refund for returned items that have been damaged in transit due to insufficient packaging.

We are here for all questions and concerns.  Feel free to email us at Merkabah.crystals@gmail.com